Privacy notice

Welcome to our website (“Site”) owned and operated by Bajos 2 (referred to as "we", "us", "our" “Thembe”, “Thembe Fashions”). We are committed to protecting and respecting the data you provide to us through our website or collected by us in the course of providing our services to you. 

This Privacy Notice (“Notice”) explains when and why we collect personal information about individuals, how this information is used, the conditions under which it may be disclosed to others and how it is kept secure. Using the website or using our services indicates your acceptance of this policy.

This Notice may change from time to time so please re-visit this page occasionally to ensure that you are happy with any changes.

When collecting and using personal data, our policy is to be transparent about why and how we process personal data.

Who We Are

This website is provided by Bajos 2 trading as Thembe, a limited liability company registered in Spain under company number, G10627123, whose registered office is at Passatge de Prunera, 4, Bajos 2, 08004 Barcelona. 

Bajos 2 is the controller of your personal data when you engage in it to provide services to you; this means that Bajos 2 decides why and how your personal data is processed.

​How we collect your personal information

By using and interacting with our website, or by using our services, (including where you register to receive our emails) we collect and process certain information about you in the following ways:

a) Information given by you voluntarily

Information - including your name, contact information including email address, for example to:

- Complete an enquiry or contact form;

- Use or buy our products or services; 

- Refresh or update your marketing preferences when responding to a request from us to do so; or 

- Report a complaint with our products, services or website.

b) Information collected from you automatically

We may also automatically collect information about you which we may observe, detect or create without directly asking you to provide the information to us. In common with most other businesses, this will mainly include information gathered automatically through your use of our website or services, such as your IP address, telephone number or the pages of our website that you have visited.

Cookies

Our website uses cookies (including Google Analytics cookies to obtain an overall view of visitor habits and visitor volumes to our website). “Cookies” are small pieces of information sent to your computer and stored on its hard drive to allow our website to recognise you when you visit.

​It is possible to switch off cookies by setting your browser preferences. This may prevent you from taking full advantage of the website. 

Blocking cookies

You can disable cookies on our Cookies pop-up banner or by changing settings on your browser that allows some control of most cookies through the browser settings. The settings and steps for managing cookies vary by browser, so we suggest referring to your browser’s documentation. Alternatively, most web browsers allow some control of most cookies through the browser settings. Find out how to manage cookies on popular browsers:

To find information relating to other browsers, visit the browser developer’s website.

If you use your browser settings to block all cookies (including ‘Necessary’ cookies) you may not be able to access all or parts of our website, portal, or app.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

How we use your personal information​

By using and interacting with our website or using our service, we use the information about you in the following ways:

a) Information given by you

When you order a product on our website 

By giving us your contact details to sign up for an event, it is in our legitimate interest to inform you of future events or new products that we launch as we think this will be of interest to you.

b) Information automatically collected from you​

Like many other websites, we collect data through the patterns of your website usage in order to improve the relevance and performance of our websites and your experience using them (for example by enabling us to monitor which pages you find useful and which you do not). We will only use the information that we hold about you to administer and monitor (including in relation to troubleshooting, data analysis, testing, and security) the provision of the website to you and other users. We will never share the data that you supply to us via our websites with any third parties.​

You may withdraw your consent for us to use your information in any of these ways at any time. Please see “Withdrawing your consent” within our Notice for further details.

Sharing your personal information 

We share your Personal Information with third parties who help us fulfil our services by providing us with technology, website and e-commerce support, client relationship management service, website analytics. 

How long we keep your personal information for

If we collect your personal data, the length of time for which we retain it, is determined by a number of factors including the type of data, the purpose for which we use that data and our regulatory and legal obligations attached to the use of your personal data. We retain personal data in an identifiable format for no longer than is necessary.

Security and links to other sites

The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website and any transmission is at your own risk. Once we have received your personal data, we have in place reasonable and appropriate controls to ensure that it remains secure against accidental or unlawful destruction, loss, alteration, or unauthorised access.

Where we collect any special categories of personal data about you, we will apply additional security controls to protect it.

Where we have given you (or where you have chosen) a password which enables you to access any of our online or electronic resources, you are responsible for keeping this password confidential. We advise you not to share your password with anyone as that will place the security of your data at risk.

Our website may contain links to other websites run by other organisations. This Notice does not apply to those other websites, so we encourage you to read their privacy statements. We cannot be responsible for the privacy policies and practices of other websites even if you access them using links that we provide, and their security cannot be guaranteed by Bajos 2.​

In addition, if you have linked to our website from a third-party website, we cannot be responsible for the privacy notices and practices of the owners and operators of that third-party website and recommend that you check the policy of that third-party website.

Your rights

Individuals have certain rights over their personal data and as data controllers, we are responsible for fulfilling these rights as follows:

a. access to their personal data held by us as a data controller;

b. rectification of personal data held by us;

c. erasure of their personal data held by us;

d. where we process personal data based on their consent at any time by contacting us or clicking on an unsubscribe link in an email received from us;

e. Other rights to restrict or object to our processing of personal data and the right to data portability.

If you wish to exercise any of these rights you may email thembe4u@gmail.com 

Complaints

If you have questions, or if you would like to make a complaint, please contact us by e-mail at thembe4u@gmail.com or by mail at Passatge de Prunera, 4, Bajos 2, 08004 Barcelona.